We are seeing the emergence of the user as a new category of relationship to information production and exchange. Users are individuals who are sometimes consumers and sometimes producers. They are substantially more engaged participants, both in defining the terms of their productive activity and in defining what they consume and how they consume it. In these two great domains of life—production and consumption, work and play—the networked information economy promises to enrich individual autonomy substantively by creating an environment built less around control and more around facilitating action
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